Last Updated: April 7, 2026
Zapp Songs respects your privacy and is committed to protecting your personal information. This Global Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, create an account, purchase memberships or songs, participate in our affiliate program, or use any Zapp Songs products or services.
Zapp Songs is a digital platform that creates personalized songs and related media experiences for families and customers worldwide.
We're here to help. Reach out to our team directly for any privacy-related concerns.
Email: support@zappsongs.com
Our team is committed to responding to your privacy inquiries promptly and transparently.
We may collect the following categories of information to provide and improve our services.
We use personal information to deliver, improve, and protect our services for all users.
Create and deliver personalized songs and media, and provide dashboard access to members.
Process memberships and purchases, manage recurring billing, and operate referral and affiliate systems.
Provide customer support, improve products and website performance, and communicate important account notices.
Prevent fraud, abuse, chargebacks, and misuse, and comply with all applicable legal obligations.
Where applicable under EU and UK data protection law, we process personal data under one or more of the following legal bases.
Performance of a contract — processing necessary to fulfill your service agreement with us.
Where you have given explicit consent for specific processing activities.
Where we have a legitimate business interest that does not override your rights.
Compliance with applicable legal obligations and regulatory requirements.
Protection of vital interests where required by law or emergency circumstances.
Payments may be handled by third-party providers such as Stripe or other authorized processors. These providers may collect and process payment data subject to their own privacy notices and terms.
We receive only limited payment-related data — never your full card details.
Users may voluntarily upload voice recordings or other content for personalized song generation. By uploading content, you make the following confirmations.
You confirm that you have the right to provide the content you are uploading to our platform.
You confirm that you are authorized to submit any child-related content, including names, voices, or likenesses.
You consent to the processing of that content to generate the personalized songs you have requested.
Zapp Songs products may involve content created for children, but accounts and purchases are intended to be made by adults, parents, or legal guardians.
Parents or guardians are responsible for any child-related information they submit, including names, audio, or likenesses.
We do not knowingly allow children to independently create accounts without appropriate adult involvement or oversight.
We may use cookies, pixels, analytics tools, and similar technologies to enhance your experience on our platform.
Cookies help us remember your settings and preferences so you don't have to re-enter them each visit.
We use analytics to improve website functionality and ensure a smooth, reliable user experience.
Analytics tools help us measure traffic, conversions, and understand how users interact with our platform.
Certain technologies help us detect and prevent fraudulent activity to protect our users and platform.
We do not sell personal information in the ordinary sense. We may share limited information only with trusted partners and when legally required.
To securely handle transactions and subscriptions on your behalf.
To store and serve our platform infrastructure reliably and securely.
To measure performance and improve the user experience on our platform.
To detect and prevent abuse, chargebacks, and fraudulent activity.
When required by law, court order, or regulatory obligation.
In the event of a merger, sale, acquisition, or corporate restructuring.
Zapp Songs may operate globally. Information may be processed or stored in countries outside your home jurisdiction. By using our services, you understand that information may be transferred internationally subject to reasonable safeguards where required.
We retain information only as long as reasonably necessary for legitimate purposes. Some information may be retained longer where legally required.
Retained while your account is active and for a reasonable period after closure.
Transaction and billing records retained for accounting and subscription management purposes.
Certain data retained to prevent fraud, resolve disputes, and protect against chargebacks.
Data retained as required by applicable laws, regulations, and legitimate business operations.
We use commercially reasonable safeguards intended to protect your data, including administrative, technical, and organizational controls.
Policies, procedures, and training to ensure responsible handling of personal data across our organization.
Encryption, access controls, and secure infrastructure to protect data in transit and at rest.
Internal governance and oversight to maintain accountability for data protection practices.
Depending on your location, you may have a range of rights regarding your personal data. To request assistance, contact support@zappsongs.com. We may need to verify your identity before processing requests.
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data where applicable.
Object to certain types of processing of your personal data.
Request restriction of processing in certain circumstances.
Request your data in a portable, machine-readable format.
Withdraw consent at any time where processing is based on consent.
California residents may have additional rights under applicable privacy laws, including rights related to access, deletion, correction, and certain sharing disclosures.
California law provides residents with specific rights regarding their personal information. We are committed to honoring these rights and responding to all valid requests in a timely manner.
Requests may be submitted to: support@zappsongs.com
We may send service messages, onboarding messages, promotions, or updates to keep you informed about your account and our offerings.
Users may opt out of non-essential marketing communications where available. Essential service messages related to your account may still be sent regardless of marketing preferences.
Affiliate participants may have records retained for a range of important business and legal purposes.
Records maintained for accurate financial accounting and bookkeeping.
Commission and payout records retained to ensure accurate and timely payments.
Records used to detect and prevent fraudulent affiliate activity.
Tax information retained for reporting obligations where legally required.
Records maintained to comply with applicable legal and regulatory requirements.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
We revise the Privacy Policy to reflect new practices or legal requirements.
The updated version is published with a new "Last Updated" date at the top of the policy.
Updated versions become effective when posted. Continued use of our services constitutes acceptance.
For privacy questions, requests, or support, please reach out to our team. We are committed to addressing your concerns promptly and transparently.
Email: support@zappsongs.com
Our privacy team is ready to assist with any questions, data requests, or concerns you may have about this policy or your personal information.
By accessing or using Zapp Songs services, you acknowledge that you have read and understood this Privacy Policy.
"By using our website or services, you agree to the practices described in this Privacy Policy. Your continued use of Zapp Songs constitutes your ongoing acceptance of these terms."
By using Zapp Songs, you confirm that you have had the opportunity to read and review this Privacy Policy in full.
You understand how we collect, use, share, and protect your personal information as described herein.
If you have any questions about this policy or your rights, contact us at support@zappsongs.com at any time.
Last Updated: April 7, 2026 · Zapp Songs Global Privacy Policy
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Zapp Songs Global Privacy Policy