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Zapp Songs Global Privacy Policy
Last Updated: April 7, 2026
Zapp Songs respects your privacy and is committed to protecting your personal information. This Global Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, create an account, purchase memberships or songs, participate in our affiliate program, or use any Zapp Songs products or services.

By using our website or services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Zapp Songs is a digital platform that creates personalized songs and related media experiences for families and customers worldwide.
Privacy Questions or Requests?
We're here to help. Reach out to our team directly for any privacy-related concerns.
Contact Us
Our team is committed to responding to your privacy inquiries promptly and transparently.
2. Information We Collect
We may collect the following categories of information to provide and improve our services.
A. Account Information
  • Name
  • Email address
  • Username or login credentials
  • Billing country or location
  • Membership selections
B. Transaction Information
  • Order details
  • Subscription status
  • Payment confirmation
  • Processor customer references
  • Partial billing metadata
C. Song Creation Information
  • Child or family names
  • Theme and genre selections
  • Lyrics prompts
  • Optional voice recordings or audio samples
  • Optional images or media uploads
D. Technical Information
  • IP address & browser type
  • Device & operating system
  • Referring URLs
  • Usage behavior & error logs
  • Cookies and analytics data
E. Affiliate Program Information
  • Referral codes
  • Commission activity
  • Payout preferences
  • Tax information where legally required

Important: Full payment card information is processed by secure third-party payment processors and is not stored directly by Zapp Songs.
3. How We Use Information
We use personal information to deliver, improve, and protect our services for all users.
Create & Deliver
Create and deliver personalized songs and media, and provide dashboard access to members.
Process & Manage
Process memberships and purchases, manage recurring billing, and operate referral and affiliate systems.
Support & Improve
Provide customer support, improve products and website performance, and communicate important account notices.
Protect & Comply
Prevent fraud, abuse, chargebacks, and misuse, and comply with all applicable legal obligations.
4. Legal Bases for Processing
EU/UK Users
Where applicable under EU and UK data protection law, we process personal data under one or more of the following legal bases.
📋 Contract
Performance of a contract — processing necessary to fulfill your service agreement with us.
✅ Consent
Where you have given explicit consent for specific processing activities.
⚖️ Legitimate Interests
Where we have a legitimate business interest that does not override your rights.
🏛️ Legal Obligations
Compliance with applicable legal obligations and regulatory requirements.
🛡️ Vital Interests
Protection of vital interests where required by law or emergency circumstances.
5. Payment Processing
Payments may be handled by third-party providers such as Stripe or other authorized processors. These providers may collect and process payment data subject to their own privacy notices and terms.
What Zapp Songs Receives
We receive only limited payment-related data — never your full card details.
Limited Data We May Receive
  • Payment status
  • Subscription status
  • Billing reference IDs
  • Partial customer metadata

Your full payment card information is handled exclusively by our secure, certified third-party payment processors.
6. Voice Recordings and Uploaded Content
Users may voluntarily upload voice recordings or other content for personalized song generation. By uploading content, you make the following confirmations.
Right to Provide
You confirm that you have the right to provide the content you are uploading to our platform.
Authorization for Child Content
You confirm that you are authorized to submit any child-related content, including names, voices, or likenesses.
Consent to Processing
You consent to the processing of that content to generate the personalized songs you have requested.

Uploaded content may be processed by internal systems or approved service providers solely to fulfill your requested services.
7. Children's Privacy
Zapp Songs products may involve content created for children, but accounts and purchases are intended to be made by adults, parents, or legal guardians.
Adult Responsibility
Parents or guardians are responsible for any child-related information they submit, including names, audio, or likenesses.
No Independent Child Accounts
We do not knowingly allow children to independently create accounts without appropriate adult involvement or oversight.
8. Cookies and Analytics
We may use cookies, pixels, analytics tools, and similar technologies to enhance your experience on our platform.
Remember Preferences
Cookies help us remember your settings and preferences so you don't have to re-enter them each visit.
Improve Functionality
We use analytics to improve website functionality and ensure a smooth, reliable user experience.
Measure Traffic
Analytics tools help us measure traffic, conversions, and understand how users interact with our platform.
Detect Fraud
Certain technologies help us detect and prevent fraudulent activity to protect our users and platform.

Users may control cookies through browser settings where available.
9. Sharing of Information
We do not sell personal information in the ordinary sense. We may share limited information only with trusted partners and when legally required.
Payment Processors
To securely handle transactions and subscriptions on your behalf.
Hosting & Cloud Providers
To store and serve our platform infrastructure reliably and securely.
Analytics Providers
To measure performance and improve the user experience on our platform.
Fraud Prevention Vendors
To detect and prevent abuse, chargebacks, and fraudulent activity.
Legal Authorities
When required by law, court order, or regulatory obligation.
Business Successors
In the event of a merger, sale, acquisition, or corporate restructuring.
10. International Users and Transfers
Zapp Songs may operate globally. Information may be processed or stored in countries outside your home jurisdiction. By using our services, you understand that information may be transferred internationally subject to reasonable safeguards where required.

We apply reasonable safeguards when transferring data internationally to protect your personal information in accordance with applicable laws.
11. Data Retention
We retain information only as long as reasonably necessary for legitimate purposes. Some information may be retained longer where legally required.
01
Account Management
Retained while your account is active and for a reasonable period after closure.
02
Service Delivery & Billing
Transaction and billing records retained for accounting and subscription management purposes.
03
Fraud Prevention & Disputes
Certain data retained to prevent fraud, resolve disputes, and protect against chargebacks.
04
Legal Compliance
Data retained as required by applicable laws, regulations, and legitimate business operations.
12. Security Measures
We use commercially reasonable safeguards intended to protect your data, including administrative, technical, and organizational controls.
Administrative Controls
Policies, procedures, and training to ensure responsible handling of personal data across our organization.
Technical Controls
Encryption, access controls, and secure infrastructure to protect data in transit and at rest.
Organizational Controls
Internal governance and oversight to maintain accountability for data protection practices.

No internet transmission or storage system can be guaranteed 100% secure. We encourage users to take steps to protect their own account credentials.
13. Your Privacy Rights
Depending on your location, you may have a range of rights regarding your personal data. To request assistance, contact support@zappsongs.com. We may need to verify your identity before processing requests.
Access
Request a copy of the personal data we hold about you.
Correct
Request correction of inaccurate or incomplete personal data.
Delete
Request deletion of your personal data where applicable.
Object
Object to certain types of processing of your personal data.
Restrict
Request restriction of processing in certain circumstances.
Portability
Request your data in a portable, machine-readable format.
Withdraw Consent
Withdraw consent at any time where processing is based on consent.
14. California Privacy Rights
California Residents
California residents may have additional rights under applicable privacy laws, including rights related to access, deletion, correction, and certain sharing disclosures.
California law provides residents with specific rights regarding their personal information. We are committed to honoring these rights and responding to all valid requests in a timely manner.
Requests may be submitted to: support@zappsongs.com
15. Marketing Communications
We may send service messages, onboarding messages, promotions, or updates to keep you informed about your account and our offerings.
Types of Communications
  • Service and account messages
  • Onboarding guidance
  • Promotional offers
  • Product updates and news
Your Choice
Users may opt out of non-essential marketing communications where available. Essential service messages related to your account may still be sent regardless of marketing preferences.
16. Affiliate and Commission Records
Affiliate participants may have records retained for a range of important business and legal purposes.
Accounting
Records maintained for accurate financial accounting and bookkeeping.
Payout
Commission and payout records retained to ensure accurate and timely payments.
Fraud Prevention
Records used to detect and prevent fraudulent affiliate activity.
Tax Reporting
Tax information retained for reporting obligations where legally required.
Compliance
Records maintained to comply with applicable legal and regulatory requirements.
17. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties.

When you click on a link to a third-party website, you leave the Zapp Songs platform. We encourage you to review the privacy policies of any third-party sites you visit, as their practices may differ from ours.
18. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
1
Policy Updated
We revise the Privacy Policy to reflect new practices or legal requirements.
2
Revised Date Posted
The updated version is published with a new "Last Updated" date at the top of the policy.
3
Effective Immediately
Updated versions become effective when posted. Continued use of our services constitutes acceptance.

We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.
19. Contact Us
For privacy questions, requests, or support, please reach out to our team. We are committed to addressing your concerns promptly and transparently.
Zapp Songs
Our privacy team is ready to assist with any questions, data requests, or concerns you may have about this policy or your personal information.
20. Consent to Use
By accessing or using Zapp Songs services, you acknowledge that you have read and understood this Privacy Policy.
"By using our website or services, you agree to the practices described in this Privacy Policy. Your continued use of Zapp Songs constitutes your ongoing acceptance of these terms."
You Have Read This Policy
By using Zapp Songs, you confirm that you have had the opportunity to read and review this Privacy Policy in full.
You Understand Our Practices
You understand how we collect, use, share, and protect your personal information as described herein.
Questions? We're Here
If you have any questions about this policy or your rights, contact us at support@zappsongs.com at any time.
Last Updated: April 7, 2026 · Zapp Songs Global Privacy Policy
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